Online Utility Service Requests
The City of Mesa will be
performing required maintenance on our utility billing system
Sunday May 20th starting at 1:00 am. During this time both
My Utility Account (web access) and our automated phone system
will be unavailable for payments and other account inquiries.
The system will once again be available for use starting Monday
May 21st. Thank you for your patience and we
apologize for any inconvenience you may experience.
Furlough Rate
Program Information
The following online services are available for Residential
Utility Customers Only and are located on our secure server.
Commercial Customers must contact our Business Office.
Pay My Utility Bill
ABC Donation Program
Add Additional Services for Current Customers
Budget Billing
Cancel your Utility Service
- Residential
Cancel Utility Service
- Commercial
Change your Utility Mailing Address
E-mail bill notification
Select Due Date
Solid Waste Customer Requests
Appliance Pickup
Bulk Pickup
Barrel Repair/Replacement
Other Forms
Surepay - Automatic payment plan
If you have any questions, please call 480-644-2221, toll
free 1-866-406-9659, or e-mail us at
custserv.info@Mesaaz.gov.
Representatives are available by phone 7:00 am until 6:00 pm Monday-Thursday
(closed Friday)
480-644-2221
1-866-406-9659
Toll Free: Outside local calling areas only.
E-mail
CustServ.Info@mesaaz.gov (please do not send
sensitive information such as credit card or social security numbers)