Referral Programs
Today, we live in a world which
requires us to do “more with less.” Feeling overwhelmed and struggling
with issues seems to be a normal part of our day. When it all gets to be
too much, the lines become blurred between our personal and professional lives.
The City of Mesa’s EAP Preferred
provides assessment and short-term therapy for personal problems for up to eight
sessions per person, per plan year, at no charge. It is completely
confidential. Referrals to professionals and treatment sources throughout
Arizona are available for ongoing or specialized therapy. (For referral to
a provider who is covered through the City of Mesa Mental Health Program, client
must be eligible for these benefits - see below).
All short-term counseling and
referral services are offered at no charge to employees and their dependents.
All full-time or part-time employees and their family members are eligible. However, if
referred for more specialized or extensive care, the employee or dependent must
be covered by a health insurance plan with mental health benefits (City Medical
Plans, or coverage through another health insurance plan outside the City).
What is the difference between EAP
and the City’s Mental Health Benefits? EAP is available to all
employees and their family members and is a short-term assistance program for
issues requiring a minimal number of sessions. The Mental Health benefits
are only available to those who are covered under one of the City of Mesa
medical plans.
EAP is completely confidential.
Release of information is only provided with the written consent of the client
(employee or family member using the program). Release of information may
be given only if required by law (i.e., suspected child abuse).
Also available:
Information
and referral to
community resources for social service issues - Self-help groups, child and
elder care, legal concerns and more
EAP offices are located
throughout the metro-phoenix area and can be found listed in the EAP
Preferred brochure. Brochures are available in the Employee Benefits
Office. The closest office location to downtown Mesa is at 2855 East
Brown Road, Suite 1 (South side of Brown Road, east of Lindsay) phone number
602-264-4600 or 1-800-327-3517.
The City offers a fully paid elder
care resource and referral service. A contracted program counselor can refer you
to a variety of elder care services including but not limited to nursing homes,
adult day care centers, retirement communities, financial assistance programs
and in-home care. Elder Care resource and referral services are available
to all employees. To contact an elder care counselor, please visit their
website Summa Associates
or call them at (480) 921-2233.
Additionally, the City has an elder
care library complete with books, videos, and other information about elder care
needs. To check out one of these resources, simply contact the Benefits
Office at Ext. 2299.
Employees may also be eligible to pay for
expenses through the Flexible Spending Dependent Care Program.
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